Automated WhatsApp/Instagram ordering botAI responds to customer questions on WhatsApp, Messenger and Instagram Direct and routes them straight to the digital menu.
Built-in customer CRMLogs every WhatsApp contact and auto-segments customers into active, lapsed (30-60+ days) and never-purchased buckets.
Automated cart/win-back recovery messagesBot re-engages shoppers who viewed the menu but didn't order, sending a targeted discount coupon after ~10-15 minutes of inactivity.
Custom coupons, cashback and loyalty programsMerchants set per-item cashback rates, influencer-specific codes, and point-based loyalty rewards directly from the dashboard.
In-store waiter mode and QR table orderingStaff take orders on a phone or customers scan a table QR code, feeding orders straight into the same kitchen queue as delivery.
Summarized from 3 community tutorials · July 2026
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