Some setup — keys, settings, or a connected account
Worth knowing: You must buy your own OpenAI credit (min $5 top-up) yourself — AI usage cost is not bundled into Botcake.
Summarized from 3 community tutorials · July 2026
Highlights
Syncs products from Pancake POSAI agent pulls live product and order data directly from Pancake POS so answers stay accurate instead of hallucinated.
Custom persona + sales instructionsConfigure the agent's name, personality, sales objectives, and a step-by-step customer-care script in a text instruction box.
Auto-creates orders from chatCollects a customer's phone number and product choice inside Messenger and creates the matching order in Pancake POS.
Scheduled follow-up messagesAutomatically re-engages non-responsive leads, with a configurable delay and number of follow-up attempts.
Conditional flow branching with booking formChat flow branches based on booking status; a connected web form captures date/time and syncs instantly to the built-in CRM.
Summarized from 3 community tutorials · July 2026
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