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AI chatbot, live chat, and helpdesk in one — trained on your own docs to resolve support inquiries across web, WhatsApp, and social.

Task: Supporting CustomersUse case: Automate customer support inquiries with ai chatbots and live chat across multip

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Summarized from 2 community tutorials · July 2026

What you need

Access: Free tier
Runs on: Web app · Mobile app
You’ll need: A website to embed the chat widget
CMS code-injection or plugin access (WordPress/Shopify/Magen
AppSumo lifetime-deal account/code
Skill level: Some setup — keys, settings, or a connected account

Worth knowing: The built-in AI chatbot is labeled experimental and frequently fails to answer specifics (e.g., pricing); reviewers also reported slow page loads and article-save errors.

Summarized from 2 community tutorials · July 2026

Highlights

Embeddable live-chat widgetInstall via script snippet or WordPress/Shopify/Magento plugin; customize color, position, branding, and page-exclusion rules.
AI chatbot trained on your knowledge baseToggle on an AI bot that answers visitor questions automatically using published help articles when agents are offline.
Knowledge base / help centerCreate and categorize help articles, attach them inline in chats, and publish a standalone support page from the same content.
Email-based ticketing systemConvert support requests into tickets with priority, tags, attachments, and rich-text formatting, replied to via email threads.
Configurable chat flows and triggersSet up welcome question sequences and fire them based on page visited, time on page, or returning-visitor status.

Summarized from 2 community tutorials · July 2026