Some setup — keys, settings, or a connected account
Worth knowing: No option to use your own OpenAI/Claude API key — all model usage draws from InsertChat's built-in per-message credit system.
Summarized from 2 community tutorials · July 2026
Highlights
Trains on your website contentCrawls/extracts URLs from a sitemap or page, plus PDFs, Q&A pairs, and YouTube links, to build the chatbot's knowledge base.
Configurable persona and response styleSet tone, format (concise, FAQ, step-by-step, even podcast-script), and whether answers are limited to trained data or blended with general AI knowledge.
Choice of LLM per message, credit-meteredSwitch between GPT-4o Mini, Claude 3.5, Perplexity (with live web search) and others; each model consumes a different number of credits per reply.
Sales/support automationsGuided conversation scripts, lead-capture forms, AI-generated follow-up suggestions, and handoff to an external live-chat tool (e.g. Intercom, Tidio) for human
One-line embed on any websiteCopy a JavaScript snippet into the site header to add a customizable chat bubble; no CMS-specific plugin required beyond that.
Summarized from 2 community tutorials · July 2026
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