Kommo AIUnclaimed profile

AI-powered messenger CRM that turns WhatsApp, Instagram, and TikTok chats into qualified leads and closed deals.

Task: Selling & MarketingUse case: Automate sales conversations and lead qualification across whatsapp instagram an

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Summarized from 1 community tutorial · July 2026

Access: Free trial
Runs on: Web app
You’ll need: Kommo CRM account
WhatsApp Business API, Instagram, or Messenger channel
Knowledge base source (URL/PDF/text)
Skill level: Some setup — keys, settings, or a connected account

Worth knowing: Voice/audio messages sent by the client break the AI agent, which stops responding until the conversation is closed and reopened.

Summarized from 1 community tutorial · July 2026

Trains the agent from URLs, PDFs, or textFeeds the AI agent scraped web pages, uploaded PDF/DOC files, or typed text as its knowledge source for answering customer questions.
Rule-based handoff to a human repDetects when a client wants to buy, book a call, or sounds frustrated, then hands the chat to a human with an auto-generated conversation summary.
Adjustable persona, tone, and reply lengthSets the agent's role/personality, casual-formal-friendly tone, short/medium/long reply length, and a reply delay to feel more human.
Scoped to specific channels and pipeline stagesActivates the AI agent only on chosen channels (WhatsApp Business API, Instagram Direct, Messenger) and only within a selected sales-funnel stage.
Rewrites, summarizes, and suggests chat repliesOne-click tools rewrite messages for tone/length, summarize long conversation threads, and suggest replies based on chat history plus the knowledge base.

Summarized from 1 community tutorial · July 2026