Worth knowing: On a site without a supported CMS plugin, installing the widget means manually pasting a JavaScript snippet into the site's code rather than a one-click install.
Summarized from 3 community tutorials · July 2026
Highlights
Live widget customizationEditable theme (modern/smooth), color, minimized style, and position with a real-time preview panel.
Canned responsesPre-written reply shortcuts agents can trigger for common customer questions.
Chat-to-ticket handoffAn open chat can be turned into a Help Desk ticket without leaving the conversation.
Facebook Page/Messenger connectionConnect a Facebook Page so Messenger conversations land in the same LiveChat inbox.
Manual code-snippet installPaste a JavaScript snippet directly into a site's body when no CMS plugin (WordPress/WooCommerce) is used.
Summarized from 3 community tutorials · July 2026
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