Some setup — keys, settings, or a connected account
Summarized from 1 community tutorial · July 2026
Highlights
WhatsApp broadcast template builderCreates WhatsApp Business templates with marketing/utility categories, image content, and quick-reply or call-to-action buttons.
Meta approval workflowSubmits new templates for Meta review via OTP email verification; status moves from pending to approved before sending.
Recipient list segmentationBuilds saved recipient lists (e.g. a specific staff group) to target WhatsApp broadcasts at chosen contacts.
Division-based reply routingAssigns a broadcast campaign to a division/team so customer replies route to that team's inbox instead of an unassigned pool.
Flexible send schedulingSends broadcasts immediately, schedules them for later, or sets them up as a recurring campaign.
Summarized from 1 community tutorial · July 2026
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