Prontuário Verde WhatsApp service already contracted
Clinic's own WhatsApp number
Skill level
Some setup — keys, settings, or a connected account
Summarized from 1 community tutorial · July 2026
Highlights
Books appointments over WhatsAppPatients message the clinic's own WhatsApp number; OVYVA collects specialty, insurance/private pay, and a time slot, then books directly into the connected cale
Understands text or voice messagesAccepts typed menu choices, free text, or voice notes interchangeably during the same booking conversation and still follows the flow correctly.
Recognizes returning patientsIf the WhatsApp number is already in the clinic's patient database, it greets the patient by name and skips redundant questions.
Escalates to a human on silenceIf a patient stops responding, OVYVA can end the chat or hand off to a staff member after a configurable wait time (e.g. 30 min or 1 hour).
Configurable scheduling rules and messagingAdmin panel lets you set how far in advance bookings open, per-specialty pricing/insurance plans, and confirmation-message templates with variables (address, et
Summarized from 1 community tutorial · July 2026
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