Unified customer inboxMerges texts, website chat, Facebook Messenger and Google messages into one inbox so a team replies from a single view.
AI-drafted review repliesSuggests a professional written reply to an incoming Google or Facebook review and posts it directly back to the site.
AI call summariesListens to phone calls in real time and produces a bulleted summary with timestamps, saved to the customer's profile.
AI quick-reply suggestionsReads an incoming customer text and suggests a ready-to-send professional response, editable before sending.
Bulk personalized text campaignsSends mass promotional texts to a customer list where each recipient gets an individually addressed 1:1 message.
Summarized from 2 community tutorials · July 2026
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