Some setup — keys, settings, or a connected account
Summarized from 2 community tutorials · July 2026
Highlights
No-dialog-tree topic instructionsSub-agents (topics) are configured with plain natural-language scope and instructions instead of if/then dialog trees.
Wires flows/prompt templates as actionsAttaches a template-triggered flow and a custom prompt-template action so a sub-agent can pull and analyze live case data.
Router sub-agent for intent classificationAn 'agent router' sub-agent inspects the conversation and routes to the correct topic (FAQ, off-topic, case-matching, etc.).
Live preview/test paneFeeds a real case ID into the builder's preview mode and watches the agent invoke its action and return a matched related case.
Step-by-step reasoning traceExpandable panel shows the agent's transition between sub-agents plus each action's raw inputs and outputs for debugging.
Summarized from 2 community tutorials · July 2026
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