Support Board ChatbotUnclaimed profile

Self-hosted live chat, AI chatbot, and ticketing for WordPress and PHP — one inbox across WhatsApp, Messenger, Instagram, and email.

Task: Supporting CustomersUse case: Ai powered chatbot and live chat system for automating customer service and suppModels: openai

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Summarized from 2 community tutorials · July 2026

Summarized from 2 community tutorials · July 2026

Tool-calling inside conversation flowsA flow step calls an external tool (e.g. process a refund) and prompts the user for a required argument like a product ID before responding.
Text-only conversational modeHides menu buttons so users reply in free text; unmatched replies fall back to showing the available choices again.
Six ways to train the botTrain from a crawled website URL/sitemap, uploaded PDFs/files, Q&A pairs, knowledge-base articles, flows, or past conversation history.
Cross-channel flow executionThe same flow with tool-calling and conversational mode runs unchanged on web chat, WhatsApp, Instagram and Telegram.
Live playground testingAfter training completes, the chatbot can be tested immediately in a built-in playground before going live.

Summarized from 2 community tutorials · July 2026