Visual flow builderBuild multi-step conversation flows using text, media, location, list, and button message types without code.
AI-trained trigger phrasesTrain a flow's entry point with example questions so the bot recognizes similarly worded user queries via pattern matching.
Data capture into variablesAsk for and store fields like name and email as variables, skipping questions the bot has already answered.
Interactive buttons and listsAdd yes/no button prompts and multi-option list menus as steps inside a flow to qualify a lead.
Department handoff with historyTransfer a captured lead to a specific team (e.g. sales) along with the full conversation history for follow-up.
Summarized from 1 community tutorial · July 2026
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