Worth knowing: Customers keep talking to the automated bot until a human agent manually takes over the conversation from Team Inbox.
Summarized from 2 community tutorials · July 2026
Highlights
No-code chatbot builderDrag-and-drop flow builder for welcome messages, buttons, and qualifying questions without writing code.
Google Sheets integrationMaps chatbot answers (job, experience, email) directly into a connected Google spreadsheet in real time.
Broadcast messagingSend templated WhatsApp broadcasts to selected contacts or groups from the dashboard.
Bot-to-agent handoff via Team InboxLive agents can take over a WhatsApp conversation mid-flow after the automated bot has engaged the customer.
QR-code bot testingTest a newly built chatbot instantly by scanning a QR code and messaging the linked WhatsApp number.
Summarized from 2 community tutorials · July 2026
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